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NC Department of Health and Human Services
N.C. DPH: Women's and Children's Health Section
N.C. Public Health Home
 
 

Women's Health Branch

Publications, Manuals, and Brochures

Women's Health Branch publications, manuals, fact sheets, and directories are listed below. To request publications, complete the Publications Order Form (PDF, 191 KB). If you need an item not provided, please call (919) 707-5700.

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 Plans, Brochures and Fact Sheets

English Versions

Spanish (En Español)

 Manuals

 Family Planning Policy Manual

The policy manual is divided into five sections with related policies and relevant memos provided in PDF format. Additional policies will be added as they are written and approved.

Section Title

1. Client Services

1.1 - Adolescent Services

1.2 - Informed Consent

1.3 - Child Abuse, Neglect and Human Trafficking Reporting

1.4 - Client Confidentiality and Privacy

1.5 – Customer Satisfaction

1.6 – Health Disparities

1.7 – Voluntary Service Provision

1.8 – Human Subjects Research

1.9 – Medical Records

2. Clinical Services

2.1 - Emergency Contraception

2.2 - STI/HIV Screening

2.3 - Initial Visit

2.4 - Return (Annual) Exam

2.5 - Medical Emergency Management

2.6 - Referral and Follow-Up on Abnormal Findings

2.7 - Deferral of Exam

2.8 - Clinical Services for Sterilized Patients

2.9 - Pregnancy Diagnosis

2.10 - Permanent Contraception

2.11 - Immunization

  • Policy (PDF, 24 KB)
  • Memos - Current and past correspondence from the Immunization Branch can be found at immunize.nc.gov. To locate these memos, click Healthcare Providers, click memos under the heading North Carolina Immunization Program (NCIP) Requirements and memos are listed by year.

2.12 – Pregnancy Spacing Policy

2.13 - Pharmaceuticals

2.14 - Method Counseling

2.15 - Infertility

2.16 – Revisit/Supply Visit

3.  Community Services

3.1 - Community Participation

3.2 - Media Review

4.  Financial Services

4.1 - Billing, Collections, and Fees

4.2 - Women's Health Service Funds

4.3Required Posted Signage for Service

4.4Facilities and Accessibility of Family Planning Services

4.5Quality Assurance and Audit

4.6 - Income Verification

5.  Personnel

5.1 - Personnel Records and Licensure Verification

5.2 - Enhanced Role Nurse

5.3 - Provider Qualifications

5.4 - Staff Conflict of Interest

5.5 - Clinical Protocols for Client Care

 Pregnancy Care Management Program Manual - Updated March 24, 2015

Section Topics

Pregnancy Care Management Overview

1. Division of Medical Assistance (DMA)

2. Community Care of North Carolina (CCNC)

3. Pregnancy Medical Home (PMH)

4. Pregnancy Care Management (OBCM)

5. Risk Screening

6. Pregnancy Care Management (OBCM) Services

7. Pregnancy Care Management (OBCM) Pathways

8. Maternal Health Quality Improvement

9. Case Management Information System (CMIS)

10. Data and Evaluation

11. Contacts

12. Resources and References

 A Guide for Counseling Women Who Smoke: Helping Women Eliminate Tobacco Use and Exposure

 Perinatal Substance Abuse Manual

 Preconception Health Training Modules for Providers

 Community Preconception Health Training Manual

 Other Manuals

 Directories